Chief Risk Officer
Chief Risk Officer Ken Santos has 27 years of risk management and operations experience within the credit union and banking industries.
Since 2019, he has directed risk, security, and loss prevention teams at Northwest Community Credit Union. Previously, Ken was Vice President of Risk Management Operations at First Tech Federal Credit Union in Hillsboro, Oregon. He began his career in banking in the West Pacific in 1994 with leadership roles in Bank of Hawaii on Guam and later Citibank (Hong Kong).
Ken earned a bachelor’s degree in business administration from Portland State University, with an emphasis in information systems and quantitative analysis.
Ken spent his childhood in the West Pacific on the southernmost portion of the Marianas Islands, where he developed his interest in Southeast Asian and Pacific rim cuisines. Ken also enjoys exploring the scenery of the Pacific Northwest, including our local forests.